Introduction
This Privacy Policy explains how Spray-Zilla Pressure Washing ("we", "our", or "us") collects, uses, stores, and protects personal information when you contact us, request a quote, book a service, or use our website.
We provide residential pressure washing and exterior cleaning services in Western Sydney, including driveway cleaning, house washing, roof cleaning, window cleaning, gutter cleaning, solar panel cleaning, and related services.
Information We Collect
We only collect information reasonably required to provide our services and communicate with you. This may include:
- Your name
- Phone number
- Email address
- Suburb or service location
- Service request details you submit (such as property type, preferred date, and cleaning requirements)
How We Use Information
We use your information to:
- Respond to enquiries and quote requests
- Schedule and deliver booked services
- Send service updates and confirmations
- Improve our website and customer experience
- Meet legal, accounting, and business obligations
We do not sell your personal information to third parties for marketing purposes.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, and understand website performance. You can control cookie preferences through your browser settings and the cookie controls available on our website.
Third-Party Services
We may use trusted third-party services (for example analytics and infrastructure providers such as Google Analytics) to help operate and improve our website. These services may process technical usage information under their own privacy policies.
Where applicable, we take reasonable steps to only work with providers that maintain appropriate privacy and security protections.
Data Security
We apply reasonable technical and organisational safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While no online system is 100% secure, we continually review our processes and service providers to maintain practical security standards.
Your Rights
In line with Australian Privacy Principles, you may request access to personal information we hold about you, ask us to correct inaccurate details, or raise concerns about how your information is handled.
We will respond to privacy requests within a reasonable timeframe and in accordance with applicable Australian privacy laws.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, contact Spray-Zilla Pressure Washing: